1. Subject Matter of the Contract
Amici Caffè AG shall sell to the customer (hereinafter referred to as “Customer”) the goods described in the hardcopy catalogue and the online shop under the terms of delivery and sale (GTCS) set forth herein. Products ordered from the e-shop shall only be used for private purposes and consumption. Any use for commercial purposes is prohibited.
2. Conclusion of the Contract
By placing an order, the Customer accepts the General Terms and Conditions of Sale (GTCS) detailed in the hardcopy catalogue or the online shop. The contract between the Customer and Amici Caffè AG shall be considered concluded when the Customer has placed an order and Amici Caffè AG has accepted it as follows: the order may be placed by telephone, mail, fax, email or through the online shop. Amici Caffè AG accepts the order by delivering the ordered goods to the Customer, complete with invoice/delivery note, in compliance with the terms of payment and delivery set forth in Articles 4 and 5 hereof.
3. Product Range
Product information acquired by the Customer from the product catalogue is not binding. In particular, we reserve the right to introduce design and technical changes aimed at improving the functionality of a product, or in case of errors in product description, illustration or price. The prices indicated are valid for the current period. We reserve the right to make price adjustments from time to time.
4. Terms of Delivery
The ordered products can be shipped only to addresses in Switzerland and the Principality of Liechtenstein. If on stock, the products are shipped immediately to the address indicated by the Customer. Goods are shipped at the Customer’s risk and expense, also in case of partial deliveries.
Free shipping for orders of CHF 200.00 or more.
5. Terms of Payment
The prices on the catalogue are indicative and are constantly adapted to market conditions. Prices are in Swiss Francs (CHF) VAT included and include the mandatory advanced recycling fee. Shipping and packaging costs are charged separately. Generally, payment must be made within 30 days from the invoice date. Any delay in payment shall result in the blocking of the Customer’s account. An administrative fee of 10.00 CHF may be charged starting from the second payment reminder. To make purchases, new customers are required to pay by credit card, advance payment or in cash. Amici Caffè AG reserves the right to make deliveries even to existing customers only against payment by credit card, advance payment or cash on delivery.
6. Retention of Title
Amici Caffè AG shall retain title of the goods supplied until all amounts owed are fully paid. Amici Caffè AG shall be entitled to make an entry in the retention of title register. In case of delay in payment of the sale price by the Customer, Amici Caffè AG shall be entitled to terminate the contract (termination statement) and collect the goods in the Customer’s possession.
7. Warranty and Liability
The guarantee for all electrical devices is 24 months from the date of purchase, unless a different guarantee period has been expressly agreed in writing. During this warranty period, we undertake to repair, free of charge, any defects or defects that arise due to material or manufacturing defects (Amici's right to repair). The guarantee expires if the machine is opened independently or if changes or repairs are made to the goods. A reduction or change is expressly excluded. In particular, Amici Caffè AG is not liable for damage that is due to improper use or natural wear and tear or for damage that did not arise from the delivery item itself (consequential damage). If there is externally visible damage to the ordered goods, damage settlement will only take place upon receipt of a certificate from the respective transport company. The buyer is obliged to inform us immediately of any defects or defects and to obtain our written consent before engaging third-party companies or carrying out their own intervention. If a repair is carried out by an unauthorized service provider and this results in further defects or damage, any warranty claim will be void. Repairs carried out outside of this warranty period will not result in an extension or restart of the original warranty period.
8. Intellectual Property
Amici Caffè AG reserves all rights to any design, text or graphics present on its printed material or available online. Copying or any other form of reproduction, either total or partial, of the foregoing materials is permitted only for the purpose of placing an order with Amici Caffè AG. The name Amici Caffè AG, all page headings, navigation bars, graphics and icons are deposited or protected Amici Caffè AG commercial marks. All other marks, names of products or of companies, and logos appearing on printed material or online are the exclusive property of their respective owners. Amici Caffè AG retains ownership rights and copyright to images, drawings, calculations and other documents. The Customer shall not transfer them to third parties without the prior written consent of Amici Caffè AG.
9. Data Protection
Amici Caffè AG warrants compliance with the Swiss privacy law and the relative applicable regulations when collecting, processing and using personal data. Customer data required to carry out the order are only used internally for statistical purposes. Data shall be transmitted to third-party collaborating companies only if strictly necessary for the purpose of performing the required activity (carrying out the order). We reserve the right to make our payment experiences available to an information pool. The Customer consents to such use of its data. Amici Caffè AG reserves the right to send by email to the Customer information on Amici Caffè AG, and its news and updates.
10. Place of Jurisdiction and Applicable Law
These GTCS and the contracts concluded under these GTCS are governed by Swiss law. The place of jurisdiction shall be the same as the headquarters of Amici Caffè AG.
11. Final Provisions
For the sale of the goods offered on the Amici Caffè AG hard copy catalogue or e-shop, the only applicable GTCS are those in force at the time of conclusion of the contract. These terms and conditions of sale shall prevail over the GTCS of the Customer, if any. Should any provisions of these GTCS be or become inapplicable, the validity of the remaining provisions shall remain unaffected. Amici Caffè AG reserves the right to change these General Terms and Conditions of Sale at any time.
The complexity of excellence.
The AMICI blend combines the best Arabica coffees: nine ingredients selected from South and Central America, Asia and Africa. The cocoa notes and full-bodiedness of South American coffees, the elegant acidity and ripe fruit and caramelised sugar of Central American beans, the bouquet of jasmine and freshness of African Arabicas, and finally the spicy and dried fruit notes of Asian coffees.
The amalgamation of the blend ingredients gives the coffee a smooth and complex taste, with a distinct sweetness and a pleasant, fragrant acidity that complements the bitterness of the roast. The structure of the coffee is given by a silky, velvety body, which invites you to discover the coffee sip after sip, and ensures that the coffee aroma lingers long after the last sip. The aftertaste is first roasted hazelnuts, then evolves into sultanas and candied orange peel, for an experience that lasts long after the coffee is finished.
The TEN pods: espresso, just like from the barista, but in your own home.
TEN: It is called like that because each portion contains about 10 grams of coffee powder. So there is about 40 % more coffee in each pad.
TEN is an extremely is rich in structure and body. Rich in aromas. Rich in the length of taste (more than two hours if you drink it without sugar). Balanced and harmonious. Very sweet. Just like the coffee in the best Italian bars (which often choose it for that reason).
The TEN system coffee pods are available with the Amici blend of nine pure Arabica varieties from the world's best growing regions or as single origins from selected micro-roasters that have been personally selected. This allows you to experience the individuality of each coffee variety. Discover our TEN range.
The TEN pads cannot be used with E.S.E. system machines.
The E.S.E. pod: the paper solution of the excellent espresso by Amici
The Easy Serving Espresso (E.S.E.) contains the Amici blend, which is composed of nine pure Arabicas selected among the best ones in the world. The blend is portioned in filter paper and packed in a single serving to get a perfect espresso anytime you want, comfortably at home.
The E.S.E. pods are available in boxes containing 18 portions in single packs. Discover below all the E.S.E. pods by Amici Caffè.
The E.S.E. pod: the paper solution of the excellent espresso by Amici
The Easy Serving Espresso (E.S.E.) contains the Amici blend, which is composed of nine pure Arabicas selected among the best ones in the world. The blend is portioned in filter paper and packed in a single serving to get a perfect espresso anytime you want, comfortably at home.
The E.S.E. pods are available in boxes containing 40 portions in single packs. Discover below all the E.S.E. pods by Amici Caffè.
The E.S.E. pod: the paper solution of the excellent espresso
In order to offer a wide variety of products, Amici presents - in addition to its own coffee blend - single origins from selected micro-roasters that have been personally selected. This allows you to experience the individuality of each coffee variety.
The E.S.E. pods are available in boxes containing 50 portions in single packs. Discover below all the E.S.E. pods by Amici Caffè.
If you own a coffee machine with filter holder, a moka, a super automatic machine or if you make your coffee with napoletana, filter or french press, then the perfect coffee is our bags of 250 grams.
Experience the individuality of each coffee variety with the single origins from selected micro-roasters, which have been personally selected.
As with wine, the production components also influence the flavour of coffee, refining the consumer goodv into an aromatic product and turning the drink into a new taste experience. Coffee can also be tasted, sampled, assigned to certain flavours and combined with other types of coffee, which leads to innovations in restaurants and cafés and ultimately raises the awareness of coffee connoisseurs who are also looking for variety at home or at work.
We are proud to show our two systems: the compact E.S.E machines. Our jewels for every kitchen and, exclusively at Amici, the TEN - Professional Espresso System
Small and compact or as a stylish eye-catcher: our machines for a complete coffee experience.
La Piccola Piccola - Compact design and small space
The LA PICCOLA espresso machine is the smallest quality machine currently available on the market. Besides that, its extravagant design is an absolute eye-catcher.
An elegant 1-litre glass bottle is used for the fresh water, which is another plus point of the machine.
The PICCOLA is perfect for private households, small offices, on the boat and for all those who do not want to do without quality even when travelling.
Perfect espressos are guaranteed with this hand-lever machine in compact format, made in Italy. In addition to these attributes, various colours make "LA PICCOLA" your perfect designer addition.
Choose your favourite colour.
Design Amici by Luca Trazzi
The machine for your favorite coffee. Temperature and extraction duration can be customized in the blink of an eye. With the LT1 E.S.E. you get the desired taste experience and enjoy excellent coffee, cup after cup.
The LT1 E.S.E. was made on the basis of our new extraction method, the parameters of which are far superior to previous pod or capsule solutions.
In addition, the LT1 E.S.E. is a real eye-catcher in any kitchen: clear shapes, three rich colors, high quality materials: this machine fits any style of decor.
And "Made in Italy," of course
Our E.S.E. pods for excellent espresso or coffee.
Choose your favorite color:
TEN is a system consisting of special machines and special pods created to make the best possible coffee in Italian restaurants and cafés.
It is, of course, a system with pods made of filter paper like the ones we have been familiar with for more than 100 years, but it has extraction parameters that are far superior to any other pod or capsule of the past.
The TEN Professional Espresso System in your home.
SYSTEM FOR PADS OF AROUND 10G
Simple, minimalist and functional lines. The ZIP is the ideal model for those who want to offer their loved ones at home a robust, Italian design and high-quality materials without taking up a lot of space.
LT1, the first coffee machine designed by Luca Trazzi for the TEN pod system.
Clear shapes, high end materials, Made in Italy and strong colours are the machines promises. The extraction serves a perfectly round coffee like you've never tried before.
The Z Mini is the first coffee machine for the TEN system with automatic pad ejection.
The professional machine for home use.
SYSTEM FOR PADS OF AROUND 10G
The professional machine for bars and offices.
SYSTEM FOR PADS OF AROUND 10G
The appropriate care guarantees coffee of the highest quality and also prolongs the life of your coffee machine.
In fact, the cleanness of the machine and hygiene in handling the coffee and water play an equally important role as the technical subtleties to ensure that the machine works well and that you end up with the perfect coffee experience.
Our recommendations:
"Poi ti spiego..." (I'll explain later) was his shtick. We were boys, except Saverio, who was still in his infancy. If he was caught in the act, he would get out of the affair in a flash with a disarming "Poi ti spiego...".
Even today, when I have to save myself from "one of those" situations, I say as innocently as possible: "Poi ti spiego...".
It always works!
Francesco Illy
We have brought it back to life, the collection from the 90s by Francesco Illy and Paolo Rossetti: so elegant, smooth and fine, sensual and mature.
The cups without handles! An unusual elegance for these cups, whose collection was born thanks to the work of 2 artists: Karl Kreger, who with his raised coffee beans on the china has created the illusion that the cup is already releasing the intense flavour of coffee — even when it’s empty — and Ron Anderson, who has used a colourful language with four subjects. Since then, new artists have joined the project to enrich this collection. Click on the box of the cup you prefer and discover all its characteristics.
The well-known cup collections - Amici Collection and MOU Collection - are a characteristic feature of our company. The idea of collaborating with famous designers and artists came from our company founder, Francesco Illy.
Artists of the most various directions create the most diverse and imaginative themes on the porcelain cups in an impressive way. To mark its 40th anniversary, Amici Caffè is launching a new collection of cups in exclusive collaboration with the Lucerne University of Applied Sciences and Arts, Design & Arts. Previously, the students submitted their creations to us and we put them on our website. The community had the possibility to choose their favourites. The four subjects of this MOU anniversary collection were chosen as winners.
The story of Dammann Frères
In 1692, King Louis XIV granted "Sieur Damame" the exclusive privilege of selling tea in France. A good 230 years later, the brothers Robert and Pierre Dammann founded the company Dammann Frères. The tea lover Jean Jumeau-Lafond, who had a lasting influence on the history of Dammann Frères, greatly changed the previously weak French tea market in the 1940s. The beginning of a success story, because within 5 years tea from Dammann was sold in more than 1000 shops.